I offer teletherapy for individuals, couples, and groups. I’ve been offering teletherapy via phone calls and videoconferencing since 2012. I use secure videoconferencing platforms doxy.me for individual and couple therapy and Zoom for groups.
There are limitations to teletherapy — we don’t get to see each other’s body language, we miss the implicit communication (the “feeling” in the room), etc. — as well as privacy concerns. For these reasons, when engaging in teletherapy it is important for you to have a private, distraction-free space where you can avoid interruption. When I am conducting teletherapy, I am in my office or my home office and I do not multi-task. You will have my full attention.
However, sometimes technology fails. If the call is disconnected, I wait for the patient(s) to either rejoin the video call or (if the failure is on my side) I will call the patient(s) on the phone. If am unable to reconnect after I make two attempts, I will consider the session ended. Patients are still responsible for the session fee.